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What is the routine-schedule like for our Multi-Sport programmes? (Turf City)8:35am - 8:55am Check In 8:55am - 9:10am Orientation/Warm Up Activities 9:10am - 10:10am 1&2 Sport Activities 10:10am - 10:30am Snack & Water Break 10:30am - 11:30am 3&4 Sport/Game Activities 11:30am - 12:00nn Lunch & Chess/Check Out 12nn Half-Day Multi-Sport Ends 12:00pm - 1:30pm 5,6&7 Sport Activities 1:30pm - 2:00pm Games & Cool Down Activity/Check Out Water & Toilet Breaks Anytime
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What is the routine-schedule like for our X1 programmes? (Turf City)8:35am - 8:55am Check In 8:55am - 9:10am Orientation/Warm Up Activities 9:10am - 10:10am 1 & 2 Sport Activities 10:10am - 10:30am Snack & Water Break 10:30am - 11:00am 3 Sport/Game Activities 11:00am - 11:30am Lunch & Water Break 11:30am - 12:00nn 4 Sport/Game Activities Cool Down Activity/Check Out 12nn X1 Ends Water & Toilet Breaks Anytime
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What are your general terms and conditions?Sports Camps Singapore Pte Ltd reserves the right to terminate any bookings if full payment is not received prior to the start of camp. A space at a camp cannot be considered booked until full payment has been received. Booking and payment confirmed unless prior notice has been given and approved. Any bookings not paid for in full before the day of a camp will be offered to other parents. In the event, however, the status of the camp will be determined by the number of campers signed up. It is not guaranteed that the camp will proceed. All parents will be notified a week prior to the camp dates.
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What if my child is ill and cannot attend on the day or day before camp week?Please advise us as soon as possible if your child cannot attend due to illness. If your child is coughing or showing flu-like symptoms, its best to do a Covid-19 test at home before attending camp in order to be caring for other campers and coaches.
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What if I want to make changes to my booking?Provided we have spaces available for your chosen camp, we will endeavor to amend your booking as required.
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What is your cancellation policy?There is a 12% non-refundable policy to our sports camps. We are here for the campers to experience our camps and to allow camps to go ahead without affect due to campers canceling. You will receive a 88% refund if we’re given at least 7 days notice. This does not include the service charge fee through our online payment system. You will receive a 100% credit if we’re given at least 3 days prior notice. Additionally, we must be notified as early as possible if your child will not be attending camp due to illness or injury. You will be eligible for a credit to a future camp (no more than 12 months) for cancellations due to illness or injury upon sending a medical certificate via WhatsApp or Email. Do note once credit is approved for a future camp, this does not allow eligibility for later as a 7 days notice cancelation for 88% refund, only valid as 100% credit.
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What happens to the photography and videography at camps?Attendees under registration and payment secure their spot for camp, of which follows, gives their consent to their images to be recorded, photographed and reproduced for later promotional purposes as part of organised events. Sports Camps Singapore Pte Ltd reserves all rights of images and intellectual property of the event.
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Do low attendances occur?Yes, as much as we would like to be occupied in delivering various sports infused with passion for our campers. There are at times whereby our camps are short of quota, however at times the camps do carry out but at times we do notify parents 7 days before the camp commences. Follow up with a refunding process. A refund would be 3-5 working days.
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Indemnity agreementWhen payment has been made, you have agreed to the indemnity details below for your child/ren: You acknowledge speaking on behalf of your child/s as parent or guardian. "I warrant that I am in good health and have no physical condition that would endanger my life while participating in the event/s. Whilst reasonable precaution will be taken by Sports Camps Singapore Pte Ltd and/or its agent/s to ensure the safety of participants. I understand that I take part in the event/s or activities as a participant at my own risk. I confirm and agree that Sports Camps Singapore Pte Ltd and/or its agent/s will not be held liable by me for any personal injury or death arising from my participation in the event/s or activities or for any loss of or damage to my property arising from my participation in the event/s or activities, except for such injury or death that is caused directly by Sports Camps Singapore Pte Ltd or its agent/s’ gross negligence. In consideration of Sports Camps Singapore Pte Ltd allowing me to participate in the event/s or activities, I undertake that if, in the course of the event/s or activities, I deliberately or negligently cause any injury (whether fatal or otherwise) to any person or any damage to or loss of any property of any person, I shall indemnify Sports Camps Singapore Pte Ltd if that suffering person makes claims or takes actions against Sports Camps Singapore Pte Ltd has to pay for costs or expenses"
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Do you have any gentle reminders?Present your receipt sent by Sport Camps SG when checking In on the first day. (No entry if no receipt) Make sure campers have their packed snack (Multi & X1) and lunch (Multi sport). Always bring a spare mask, a water bottle, extra pair of socks, sunscreen, hat, sanitizer, mosquito repellent. Look out for emails or WhatsApp chat messages for updates or notifications. Please be on time for check in and check out. Our coaches have other commitments after camps 11am/1pm. thank you.
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Where is your location situated and address please?Primary Venue: @TurfCity 200 - Turf Club Road, Premier Pitch (Indoor) 287994 Secondary Venues: @Kallang - 38 Jln Benaan Kapal, Singapore 399635 @Yishun - 32 Yishun Central 1, Singapore 760932
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Manual PaymentYou may wish to download your tickets, however if the ticket/s state unpaid. This does not guarantee entry into our camps. Once confirmed by cashless transaction with proof in the form of a screenshot or notification. We will update your ordered ticket/s as paid. Then we can resend you your ticket/s for use as entry and scanned. BANK DETAILS Mode Of Payment: Bank Transfer Only (Cashless) Company: Sports Camps Singapore Pte Ltd Bank: OCBC Bank (Oversea-Chinese Banking Corporation) Account Number: 712214303001 Bank Code : 7339 Branch Code: 712 UEN: 201707125W (Paynow) Upon Manual Payment, your slot will be held temporarily confirmed until payment is confirmed. We recommend payment immediately to avoid any loss of slot. If not confirmed, it may be subject to another camper upon payment first. Please comment your child’s name with the first date of camp chosen OR Order No, first 4 digits, in the reference Example: "Sarah21Nov" or "2SFD" Please, may you send us a screenshot immediately via Email or WhatsApp. Thank you for your support. Sports Camps SG
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Do you use Paypal as a direct payment?No, we disabled paypal...
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